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Celebrating 31 Years of Excelence

Cool Jewels® is a registered trademark of Phillips International, Inc.
Phillips International Inc. - 717 NW 2nd Street - Hallandale, Florida 33009 USA

TOLL FREE (800) 432 3636 - PHONE (954) 456 5444 - FAX (954) 456 5501
© 2007  P.I.I. All rights reserved.

 

Company Policy
Company Policies and Order Information
 

Money Back Guarantee : 

We strive for your total satisfaction and repeat business.  Upon receipt of your order, should an item not meet your expectations, you may return it within 15 days for a prompt merchandise refund or credit (custom logo and special orders excluded).

 

Shipping:  Orders are shipped via UPS, F.O.B. Hallandale, Florida

  Tagging:  Custom tags, private labeling and pre-ticking are available.  Please inquire for additional information.
     

Pricing: 

Our objective is to provide you with quality merchandise at the best possible prices.  Due to overseas markets and fluctuations in currency exchanges, all prices are subject to change.  Prices reflect wholesale piece cost, and are sold by the dozen (or as detailed).  Items costing $3.75 each ($45.00/dozen), or more, may be purchased in half dozen quantities.  Suggested retail is a three to four time mark-up; however this may vary in your particular location.

 

Returns: 

To ensure proper credit, all returns require an RMA#, issued by Phillips, on the outside of the box adjacent to the shipping label.  Returned items must be in their original packaging, in complete dozens and re-saleable condition (free of any price stickers); returned freight prepaid within 15 day guarantee period (call tags are not issued).  Unauthorized returns, if accepted, will incur a 25% restocking fee.

 
Terms
     

COD & Credit Card Orders: 

For your convenience, you may choose to pay by Master Card, Visa, Discover, or American Express and take advantage of the special bonus points and terms offered by your bank.  For credit card use, payment must be authorized and processed prior to shipment.  On COD orders, a 25% deposit is required.  You may avoid UPS COD charges by prepaying or using your credit card.  All shipments have a $200.00 minimum.

 

Open Account: 

Net 30 days terms:  To apply for open account terms, please request a credit application.  To expedite your first order, you may wish to consider using a credit card or COD terms.  Minimum order for first time open account is $300.00; reorders are $200.00

  International Shipments:  Orders are processed following receipt of bank transfer.
     
Wholesale Accounts Only

Our objective is to provide you with quality merchandise at the best possible prices. We ship only to Wholesale Accounts and all shipments have a $200.00 minimum. Prices reflect wholesale piece cost, and are sold by the dozen (or as detailed).

Privacy Policy
 
We, at Phillips International, Inc. - Cool Jewels ®, respect your privacy. Our goal, along with providing you with excellent products and services, is to maintain your trust and confidence when handling personal information about you. Access to such information is restricted to the company personnel required to provide products and service your account. No information is shared with anyone outside the company. If you have any questions or concerns about your privacy, please feel free to contact us at any time.